Online store
Staging first, learned on a live store
Anonymized engagement. The client is not named, and details that could identify them are left out.
A Shopify-based delivery store, 2022 to 2023. Theme refactor, mega-menu, and cart work, delivered in phases, for about $4,000 in total. The figure was priced in US dollars at the time.
The lesson is now step five of the Governance Standard: nothing ships to a live system untested. Do not push a theme change straight to the store customers are using.